While getting sick is bad enough, the situation at the resort allegedly took a darker turn. Guests suffering from severe illness—some testing positive for E. coli and Norovirus—claim they were blocked from seeing the resort doctor unless they signed a legal contract. As reported in a follow-up investigation, travellers were told to sign an NDA to get medical care. The deal The $900 USD medical fee would be waived, but only if they promised not to post about their illness online.

Nightmare in Paradise: The “All-Inclusive” Risk You didn’t Pack For

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Imagine this: You are on a flight back to Toronto or Montreal after a week of sun, sand, and margaritas. Suddenly, the passenger next to you faints. Then another. By the time you land, paramedics are swarming the plane because seven people are vomiting uncontrollably.

This isn’t a movie script. It is the reality for dozens of Canadians returning from the Royalton Splash Riviera Cancun this February.

According to a shocking report by CTV News, travellers described the scene as a nightmare where dozens of Canadians were hit hard by vomiting and diarrhea.

The “NDA for a Doctor” Controversy

While getting sick is bad enough, the situation at the resort allegedly took a darker turn. Guests suffering from severe illness—some testing positive for E. coli and Norovirus—claim they were blocked from seeing the resort doctor unless they signed a legal contract.

As reported in a follow-up investigation, travellers were told to sign an NDA to get medical care. The deal? The $900 USD medical fee would be waived, but only if they promised not to post about their illness online.

What We Offer: Don’t Rely on the Resort

This incident proves that you cannot rely solely on hotel medical staff. The best defence is bringing your own protection. At Canada TravelMED, we ensure you are prepared before you even pack your bags.

Our Travel Health Services:

  • Virtual Travel Health Consultations: Speak with our specialized doctors from the comfort of your home to assess your specific risks for Mexico, Cuba, or the Dominican Republic.
  • Prescription Antibiotics: We can prescribe medications like Azithromycin or Cipro for you to carry in your luggage, so you can treat severe traveller’s diarrhea immediately without negotiating with a resort doctor.
  • Dukoral Oral Vaccine: Get protected against Cholera and ETEC (the bacteria often responsible for traveller’s diarrhea).
  • Malaria Prevention: If you are heading deeper into the tropics, we can prescribe Malarone to keep you safe.

How It Works:

  1. Book your 15-minute appointment online.
  2. We send your prescriptions directly to your local Shoppers Drug Mart, Rexall, or preferred pharmacy.
  3. You pick up your meds and travel with peace of mind.

Don’t wait until you are stranded. Secure your health today.

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